ace536 Privacy Policy
This policy fully explains how your personal information is collected, stored, and used on the ace536 platform.
This privacy policy applies to all users of the ace536 platform. By using the site, you are considered to have accepted all terms of this policy. Last updated: January 2026.
Table of Contents
Scope of Data Collection
ace536 collects certain personal information from users in order to deliver its services smoothly. The scope of this data collection is limited and carried out for specific purposes.
1.1 Directly Collected Information
The following information may be collected during registration or account management:
- Full name and date of birth
- Valid email address
- Mobile number
- National ID card or passport number (for identity verification)
- Payment-related information (bKash, Nagad, or Rocket account number)
- Residential address
1.2 Automatically Collected Information
The following information may be recorded automatically while browsing the site:
- IP address and device information
- Browser type and version
- Session duration and page visit history
- Login time and date (Bangladesh Standard Time, BST UTC+6)
- Gaming activity logs
Methods of Data Collection
ace536 collects user information through the following methods:
2.1 Registration Process
When creating an ace536 account, you voluntarily provide your personal information. This information is entered directly into the registration form.
2.2 Identity Verification (KYC)
To comply with Anti-Money Laundering (AML) policy and to prevent fraud, ace536 conducts identity verification in certain cases. A copy of a government-issued ID may be collected during this process.
2.3 Transaction-Related Information
Payment information is recorded automatically during deposit and withdrawal processes. Transaction details made through bKash, Nagad, and Rocket are stored.
2.4 Customer Support Communications
When you contact support via live chat or email, ace536 retains a record of that conversation. This helps improve service quality and resolve disputes.
Purposes of Data Use
ace536 uses collected information only for specific and legitimate purposes. All purposes for which data is used are clearly listed below:
3.1 Account Management
Information is used to create, verify, and securely manage your ace536 account. This includes login verification and account recovery.
3.2 Financial Transaction Processing
Payment information is required to securely process deposits of a minimum ৳300 and withdrawals of a minimum ৳500. Transaction history is stored so you can review it at any time.
3.3 Providing Customer Service
Information is used to provide 24/7 Bengali-language live chat support and to resolve your queries promptly.
3.4 Fraud and Scam Prevention
Logs and transaction data are reviewed to identify authorized and unauthorized activity and to ensure the security of the platform.
3.5 Compliance with Legal Obligations
Information is used to maintain records required under applicable laws and regulations and to fulfill obligations to provide information to authorities.
3.6 Personalized Experience
Gaming activity data may be used to recommend games based on your preferences, offer relevant bonuses, and send relevant notifications.
Data Storage and Security
ace536 places the highest importance on protecting user data. We follow modern technology and strict security practices.
4.1 Encryption Technology
All your information is secured through SSL (Secure Socket Layer) encryption technology. Third parties will not be able to read your data during transfer.
4.2 Secure Servers
All data is stored on secure, access-controlled servers. Only authorized personnel may view this data as needed to operate the service.
4.3 Retention Period
Your personal information is retained for as long as your account is active and for as long as required after account closure to meet legal obligations. Any data beyond legal requirements is securely deleted.
4.4 Password Security
Your password is stored in hashed format — no ace536 employee can view your original password. You are advised to use a strong password and not share it with anyone.
Sharing Data with Third Parties
ace536 does not sell your personal information or disclose it to any third party for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Payment Processors
Financial information necessary to process transactions is shared with payment service providers such as bKash, Nagad, and Rocket. These third parties have their own privacy policies and are committed to protecting your information.
5.2 Technology and Service Partners
Game software providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Microgaming, NetEnt, Ezugi, and others) may receive limited technical data. This information is used solely to operate gaming services.
5.3 Legal Authorities
In the case of a valid court order, government agency request, or legal obligation, ace536 is required to provide the relevant information to the concerned authorities.
5.4 Business Restructuring
In the event of a business restructuring, merger, or acquisition of ace536, user data may be transferred to the new entity. You will be notified in advance of any such change.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the ace536 website. Cookies are small text files stored on your device that help improve the experience on the site.
6.1 Essential Cookies
These cookies are necessary for the basic functionality of the site. They are used to maintain login sessions, carry out security checks, and remember your preferred language.
6.2 Functional Cookies
These remember your preferences and settings so you do not have to set everything up again each time you visit the site.
6.3 Analytics Cookies
Analytics tools are used to analyze how the site is used and to improve the quality of the service. This data is aggregated and not personally identifiable.
6.4 Cookie Controls
You can disable or delete cookies from your browser settings. Keep in mind that disabling essential cookies may cause some important features of the site to not work properly.
User Rights
Every user registered with ace536 holds the following rights regarding their personal information:
7.1 Right to Access Information
You may ask ace536 at any time what information is stored about you. The support team will provide you with complete information within the specified timeframe.
7.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. Contact support via live chat or email.
7.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
7.4 Right to Withdraw from Marketing Communications
You may stop receiving promotional emails or notifications from ace536 at any time. This change can be made through your account settings or via support.
7.5 Right to Object to Data Processing
If you have an objection to your information being used for a specific purpose, you may let support know. ace536 will review your objection and take appropriate action.
Privacy of Minors
ace536 is strictly an adult platform. This site is for users aged 21 and above only.
ace536 never knowingly collects personal information from minors. An age verification process is conducted at the time of registration. If there is reason to suspect that a minor's information has been collected, that information will be deleted immediately and the associated account will be closed.
If parents believe their child has registered on ace536, please email [email protected] or contact us via live chat.
Policy Changes
ace536 reserves the right to update or change this privacy policy at any time. If significant changes are made to the policy, users will be notified in the following ways:
- A clear notice will be published on the website
- A summary of the changes will be sent to the registered email address
- The date of the latest update will be clearly stated at the top of the revised policy
Continuing to use the site after changes are made means you are considered to have accepted the updated privacy policy. If you do not agree to the new policy, please contact support to close your account.
Contact Us
If you have any questions, concerns, or requests regarding the privacy policy, please contact the ace536 support team.
Live Chat
Support is available in Bengali 7 days a week, 24 hours a day.
ace536 is committed to protecting your privacy. Our goal is to build a safe, transparent, and trustworthy platform where you can enjoy gaming with peace of mind.